WHO WE ARE
Careers at TIMS Medical
Become part of a global impact.
Solutions from TIMS Medical are used by more than 10,000 healthcare professionals across the globe. We are committed to improving patient outcomes through medical imagery solutions.
Together, we are changing the future of healthcare.
We're continuously seeking talented people to join the TIMS Medical team. Across numerous departments with our combined skills and talents, our team is working towards the same goal: to deliver cutting-edge imaging solutions that change lives.
Our solutions are used by healthcare professionals in GI, ENT, surgical imaging, radiology, speech pathology, and more. In supporting our mission, we seek team members who are life-long learners, collaborative, compassionate, innovative, and thrive in dynamic, fast-paced settings.
Why join the TIMS Medical Team?
A passion for patients
Solutions from TIMS Medical are designed to streamline recording, analysis, and archiving systems across the medical enterprise, in turn, improving patient outcomes. If you’re passionate about patients like we are, you’ll feel right at home in this rewarding career.
Education first
We prioritize the education of our team and support initiatives that enhance access to education for healthcare professionals globally. Our team members can engage in both group and individual training opportunities and attend educational tradeshow events.
We care like family
At TIMS Medical, we foster a culture of care that feels like family. Our team supports each other both personally and professionally, balancing team goals while ensuring focus on personal values, including family and health.
Enjoy work with these perks and more!
At TIMS Medical, we value our team members like family. That’s why we prioritize professional growth, provide numerous educational opportunities each year, promote work-life balance, and encourage exploration of diverse roles and responsibilities. Many positions also offer the chance to travel across the United States.
Work-Life Balance
Upward Mobility
Educational Investments
Travel Opportunities
Current Openings
TIMS Medical (a division of Foresight Imaging LLC) prides itself on hiring the best and brightest employees in the industry. We are always looking for talented employees throughout the organization. You will enjoy a fast-paced & rewarding work environment while teaming up with talented and dedicated individuals. We offer competitive wages and benefit packages. Foresight Imaging LLC is an equal opportunity employer.
-
TIMS Medical designs and markets finished medical device products for medical video applications. These include DICOM connectivity, medical video transmission, and medical collaboration products. We seek highly talented and motivated people to join our dynamic team.
Reporting to the Director of Customer Service, we currently have an opening for a Technical Services Engineer who will be a key player in customer support, product validation testing, and onsite installation & training of our TIMS Medical products. As a member of our Technical Services team, you will be trained in all three areas of the team’s responsibilities. You will likely specialize in one of the three areas, and will be available for projects and duties in all three areas as the company’s needs change periodically depending the status of projects and customer requirements.
In the customer support area, you will be part of a team that answers customer support calls in real-time, and responds to online and email support tickets. Additionally, you will assist customers with issues online using GoToMeeting and periodically train customers in the use of our products online. Pre and post-installation follow up with customers to ensure customer satisfaction and proper training will also be required.
In product validation, you will be part of a team that tests and validates functionality of our products prior to release. This includes both hardware and software usability and stress testing as well as documenting of test plans, procedures, and results.
In onsite installation and testing, you will be traveling to customer sites to install our products with medical equipment and on hospital networks. Additionally, you will be training the hospital staff in the proper use of our products. This job requires a dynamic and skilled person who can both handle the technical demands and stresses of an onsite installation, and can excel in the necessary presentation skills to effectively train our customers and then work with them as they do their first procedures.
We are looking for an outgoing, dynamic individual with 2-5 years of customer service and technical experience, preferably with medical products. Candidates must have excellent communication, presentation, and writing skills, thrive in a fast-paced environment, enjoy working with other team members, and have a history of success in their past responsibilities.
Skills & experience:
College degree, technical preferred
Networking experience preferred
Experience with CRM products (Infor CRM / SalesLogix is a plus)
Excellent organizational and time management skills
Excellent verbal communication, presentation, and writing skills
Demonstrated skills as a team player
Ability to cope with a fluctuating and demanding workload
Ability to learn new technical products quickly
Ability to adapt to new and changing job tasks in a fast paced environment
Excellent attention to detail
Good analytical skills
Skilled with Word, Excel, Outlook, & Powerpoint
Travel of up to 50% may be required if specializing in onsite installation & training
Compensation: Base salary commensurate with experience, plus bonus based on performance.
To apply, please email your resume to careers@tims.com with the position name in the subject line.
WE’RE ALWAYS HIRING GREAT PEOPLE